Christian Connection is a British based Christian dating site that has called for greater transparency and higher ethical standards in the mushrooming online dating industry.
Jackie Collins, CEO of the itdelf highly successful Christian dating website has said that that tomo many big dating sites are focused too highly on profits and not concentrating on the needs of their cloients.
She says that nearly half of all Briton’s singles have used or are using an online dating programme at one time or another to help find love and companionship. She claims that despite the phenomenal growth of the industry there are numerous reports of dissatisfied customers and people who are frustrated with the treatment they have been receiving while using the sites.
Jackie was making her comments while appearing on BNC 4’s “You and Yours” programme the other day which had been investigating the dating site industry record.
She said that the industry was shrouded in secrecy and much more transparency was required to allow clients to see what was really going on with the dating site of their choice. She felt that there was quite a lot of misinformation on some sites about site membership figures and also the types of people that clients were able to find on their database.
She felt that there was a tendency for the big dating sites to push membership quite aggressively and many people had experienced being bombarded with what she termed “ghost” profiles and information which had been unsolicited. Many people had experienced difficulties in being able to cancel their membership or be able to get refunds which they were told initially they would be entitled to.
Ms Collins said that if the dating site industry was not careful about maintaining standards and being more accountable to their membership, then the whole success story could rebound and go into decline if people continued to feel that they could not be trusted.
She said that their own website was set up in a quite different way to serve practicing Christians. It did not operate on a profit motive but was there to serve a particular community, albeit not a mass one. She said that they made a practice of listening to their members’ needs and also arranged functions where the organisers could meet some of their members on a face to face basis.